Cancel or turn off subscriptions on Android
Please follow these steps to cancel your trial and subscription:
1. Open Google Play Store. Make sure you’re signed in to the correct Google account.
2. Tap on your profile icon in the upper rightmost corner, then tap Payments and Subscriptions.
3. Select Subscriptions.
4. Tap the subscription you want to cancel. Tap Cancel subscription.
Follow the onscreen instructions.
Please do keep in mind that if you uninstall the app without canceling your subscription, you will still be charged at the end of the trial period and each new billing cycle.
For more info regarding refunds, please read the "How do I request a refund" article here.
For more info on managing subscriptions, please read this Google play Store Article on how to manage your subscriptions.
Cancel or turn off subscriptions on iOS
Please follow these steps to cancel your trial and subscription:
On your iPhone or iPad:
- Open Device Settings
- Tap on your Profile
- Tap on Subscriptions
- Locate the subscription you would like to cancel
- Tap Cancel subscription
Please do keep in mind that if you uninstall the app without canceling your subscription, you will still be charged in the end of the trial period and each new billing cycle.
To learn more on how to request a refund, please tap here.