All MobiSystems products are designed to give you flexibility and choice when it comes to subscribing. Here’s a simple guide to help you navigate your subscription journey, from starting a free trial to managing renewals or cancellations.
Starting with a Free Trial
A free trial lets you explore premium features before committing. Here’s what you need to know:
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What’s Included:
- Many of our products offer a 7-day free trial, so you can test all premium features at no cost.
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How to Start a Trial:
- Visit the MobiSystems website and go to the Store section to select the product you’re interested in: MobiOffice, MobiPDF, or MobiDrive.
- For business plans, navigate to More > Small Businesses > View Pricing to see available plans.
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Payment and Cancellation:
- During the trial setup, you’ll enter payment information, but you won’t be charged if you cancel at least 24 hours before the trial ends.
- The exact trial dates will be displayed during the process.
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Managing Your Trial:
- After completing the checkout process, you can view all active trials and subscriptions in My Account under Subscriptions and Products.
Subscribing to the Service
- Reminder Email: Three days before your trial ends, we’ll send you a reminder email to help you decide if you’d like to continue.
- Automatic Subscription: If you don’t cancel, your trial will automatically convert to a full subscription on the 7th day, and you’ll be charged.
- Confirmation Email: Once your subscription starts, you’ll receive an email confirming the trial has ended and payment was processed.
Renewing Your Subscription
- Subscriptions renew automatically every month or year, depending on your selected billing cycle.
- You’ll continue to have uninterrupted access to premium features until you decide to cancel.
Cancelling a Subscription
- If you cancel during the trial period, you won’t be charged.
- If you cancel an active subscription that’s already paid, you’ll retain access to premium features until the end of the current billing cycle. After that, the subscription will stop, and you won’t be charged again.
Important Notes
- Prices: All prices are displayed in your local currency.
- Platform-Specific Variations: The subscription process may vary depending on where you purchase (Google Play Store, App Store, Amazon, Microsoft Store, etc.). Each platform may offer different billing cycles and policies.
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