Before you begin
- This guide applies only to subscriptions purchased through the MobiSystems Store.
- Cancelling the subscription will stop future charges, but will not provide refunds for unused portions.
- If you purchased the subscription directly from another platform (App Store, Play Store, Amazon, etc.), follow the specific cancellation instructions pertaining to that platform.
- Please note that to cancel or disable recurring billing for a subscription, you must have a MobiSystems account linked to your subscription.
Steps to cancel a MobiSystems subscription purchased through the MobiSystems Store
- Go to My Account.
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Under Subscriptions and Products, find the subscription/trial you want to cancel and click on View.
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Click the Cancel Trial or Cancel Auto-Renewal button.
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Fill in a quick questionnaire and confirm cancellation.
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It might take a few minutes for your subscription to be cancelled. During this time, you will see the message “Cancellation in progress”. You can leave the screen safely and check back later if you wish.
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Once the subscription is cancelled, you will see the message "Canceled".
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You can re-enable Auto-Renewal anytime until the end of the current billing period by clicking on Enable Auto-Renewal. If you re-enable the auto-renewal shortly after cancelling, the price will remain unchanged.
Remember
- Deleting your MobiSystems account or uninstalling the app won't cancel your subscription. To cancel, you must follow the steps above.
- Subscriptions automatically renew unless cancelled. You can cancel at any time, and your subscription will remain active for the period you've already paid for.
Cancelled subscriptions will lose access to premium features after the current billing period ends.
Note: If you do not see the Cancel button, check your subscription's origin. We do not handle billing for subscriptions that you purchased from other stores.