Before you begin
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This guide applies only to subscriptions purchased through Amazon on a desktop or mobile device.
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Cancelling the subscription will stop future charges, but will not provide refunds for unused portions.
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If you purchased the subscription directly from the MobiSystems website or another platform, follow their specific cancellation instructions.
Steps to cancel a MobiSystems subscription purchased through Amazon on desktop
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Go to Amazon's "Your Memberships and Subscriptions" page:
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Sign in with your Amazon account if not already logged in.
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Under "Your Memberships," find the MobiSystems subscription you want to cancel.
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Click on the "Manage Subscription" button next to the subscription.
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Under "Advanced Controls," click on the link. This will open the main subscription page.
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Click on "End subscription now" to immediately cancel future charges and lose access to premium features.
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Alternatively, choose "End on renewal date" to continue using the subscription until the current billing period ends but prevent automatic renewal.
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Follow any additional instructions and confirm your cancellation.
Steps to cancel on mobile
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Open the Amazon app on your mobile device.
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Tap on the three horizontal lines in the top left corner.
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Select "Your Account".
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Tap on "Memberships & Subscriptions".
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Locate the MobiSystems subscription you want to cancel.
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Tap on the subscription to open its details.
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Tap on "Manage Subscription".
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Follow steps 5-8 from the desktop instructions above.
Additional tips
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Turn off auto-renewal: Even after cancelling, auto-renewal might be turned on for future subscriptions. Ensure you turn it off within the subscription details page.
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Check your MobiSystems account: If you have a MobiSystems account associated with your subscription, double-check that it's cancelled there as well.
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Contact MobiSystems support: If you encounter any issues cancelling through Amazon, you can contact MobiSystems support directly for assistance.
Remember
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Uninstalling the app won't cancel your subscription. You must follow the steps above.
- Subscriptions automatically renew unless canceled. You can cancel at any time, and your subscription will remain active for the period you've already paid for.
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Cancelled subscriptions will lose access to premium features after the current billing period ends.